Device Repair Services

  • Screen Replacement

    • cracked glass/digitizer

    • dead pixels

    • colored vertical/horizontal lines

    • black blobs

    • flickering

  • Rear Camera Replacement/Lens Repair

    • cracked lens

    • black screen in the camera app

    • total loss of camera function

    • blurry/out-of-focus

  • Housing Replacement

    • back cracked glass

    • deep scratches on glass of side of frame

    • desire for a different color/design

    • bent frame

  • Battery Replacement

    • battery drains fast

    • battery health is under 83%

    • heat comes from back of the device

    • defective/old enlarged battery

  • Button Repair

    • volume/power/mute switch buttons are not responsive

    • desire for a different/color/design

    • buttons stuck inside the device

Check Pricing Options Here

Fill out the Repair Agreement Form Below:

Referrals are an important part of my business. If you are pleased with my service, I would appreciate your recommendation to friends, family members, neighbors, etc.

Every device will get an included “Internal Component Cleaning”, FREE of charge!

EACH CUSTOMER IS REQUIRED TO FILL OUT A WORK AUTHORIZATION, PER REPAIR/VISIT, WHICH INCLUDES THE TERMS OF SERVICES SHOWN BELOW:

  1. Authorization of Work. I (hereinafter “Customer”) hereby grant permission to Luke Kranyak (the “Company”) to perform any services deemed necessary by the Company to repair, replace, or otherwise modify my device (the “Service”). The scope of the work performed shall be negotiated between Customer and Company prior to the commencement of the Service. In the event that any negotiated term conflicts with an express term in this Agreement, this Agreement shall prevail.

  2. Payment, Refund and Substitute Service.  Payment is due in full at the time of Service unless otherwise agreed upon by the parties. All agreed-upon fees shall be binding and due in full whether or not the service is successful. If customer is unsatisfied with the service, Luke Kranyak may, at their sole discretion, provide a (partial or refund or substitute performance acceptable to the customer. Luke Kranyak is in no way obligated to issue a refund or provide substitute performance for any Service.

  3. Warranty. Notwithstanding the provisions of §D of this Agreement, the Company warrants Services successfully performed for ninety (90) days of defective workmanship including replacement parts­, unless otherwise stated.. If Customer notifies Company of a warranty claim, Company shall use its best efforts to rectify any faulty Service. If Company determines, in its sole discretion, that a defect with the device is attributable to Customer’s misuse, abuse or negligent handling of the device; this provision shall be null and void. 

  4. Water-Resistant Devices. The Company cannot guarantee that water-restistant devices will remain so after being repaired. We advise you to take the necessary precautions in relation to water-restistant devices and you agree to release us from any loss or damage as a result of your device ceasing to be water-restistant.

  5. Right to Refuse. The Company, in its sole discretion, reserves the right to refuse work that it believes is beyond the scope of its ability or for any other cause

  6. Abandonment. If Customer does not pick up the device within fourteen (14) days after Company notifies Customer that Service is complete, Company will treat the device as abandoned. Customer agrees to hold Company harmless for any damage or claim for the abandoned property. In the event of abandonment, Customer is still liable for charges incurred during the performance of Service.

  7. Customer Warranties. Customer warrants that:

    1. Customer is the owner of the device submitted for Service. In the event that Customer is discovered not be the true owner of the device, Customer nonetheless assumes all liability for any claim made as the result of the Service.

    2. Customer acknowledges that Company is not an authorized Apple service dealer, and that technical support rendered Company may void manufacturer warranties any devices. Company does not assume any liability or warranty in the event that manufacturer warranties are voided. Customer agrees to release, indemnify, and hold harmless Company from liability for any claims or damages of any kind or description that may arise from any Service performed on the device. 

    3. Customer has backed up all data stored on the device, which it wishes to preserve. Customer understands that the data on this device is not the responsibility of Company and that such data may be lost during or after the Service.

    4. Customer acknowledges that Company will assume ownership of items not claimed within fourteen (14) calendar days. Customer acknowledges that Company will pursue any remedies available at law to recover amounts due for unpaid services.

    5. Customer must be forthcoming regarding any previous repairs completed on device either by The Company or other parties. In the event of damage occuring during repair due to faulty installation from previous repair The Company is not liable for such damage. A resolution will be presented and customer has the right to accept or decline. 

  8. Waiver of Liability and Limitation of Damages. The Company shall not be liable for any loss of data or component failures which may occur during or after the Service, any loss of profit or any direct, indirect, special, incidental, or consequential damage occurring during or after the Service, or any damage or failures resulting from third party software installed during or after the Service. It is Customer’s sole responsibility to back up any data contained on Customer’s device and this section shall be adequate notice to Customer of such duty. CUSTOMER EXPRESSLY WAIVES ALL CLAIMS FOR LIABILITY AND/OR LOSS INCLUDING WITHOUT LIMITATION, ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHICH MAY OCCUR AS A RESULT OF ANY SERVICE, OR FAILURE TO PERFORM SERVICE. In the event that Company acknowledges liability for any warranty or Service under this Agreement, Customer acknowledges that Company’s maximum liability shall be the amount payable for the Services negotiated between the parties. 

  9. Indemnification. Customer agrees to indemnify and hold harmless Company and its officers, directors, employees, agents, representatives and counsel from any and all claims, losses, liabilities, damages, reasonable costs or expenses (including attorney’s fees) whatsoever, as incurred, based on any claim that any content provided by Company or Customer infringes any copyright, trademark, trade secret, patent or any other property right of a third party.

  10. Termination. Company may terminate this Agreement at any time, with or without cause, by giving written notice of termination to Customer.  Upon receipt of such notice Company will return device to Customer and cease the performance of any Services. This Agreement will terminate automatically upon the receipt of all outstanding amounts payable by Customer for Services by Company. 

  11. Assignment. This Agreement is a unique contract and shall not be assigned by either party.

  12. Entire Agreement; Severability. This Agreement constitutes the complete and entire agreement and understanding between the parties with respect to the subject matter hereof and supersedes, merges, and voids all negotiations, prior discussions, and prior agreements and understandings, whether written or oral, relating to the subject matter hereof.  This Agreement may not be altered or amended except by agreement between the parties.  Should any clause or provision of this Agreement be held or deemed unenforceable or illegal by any court, the remaining provisions of this Agreement shall survive and be fully enforceable as if the unenforceable or illegal provision was never included herein

Commonly Asked Questions

When can I get my device repaired and how long will it take?

If needed parts are not in Luke’s stock, shipping can take 3-5 business days, however, overnight and express 2-day shipping options are available for an additional cost. Repair times are only given as estimates and do not act as a definitive and guaranteed timeframe for a repair.

Why does repairing cracked back glass cost so much?

Apple uses extremely strong adhesive on the back glass, making it pretty much impossible to do a glass-only repair without special equipment. We opt to replace the entire device housing, which is where the majority of components are transferred into a new shell. In addition to the much higher part cost, the repair can take upwards of three hours in some cases. Not only does this mean that you will have a brand-new-looking phone without data loss, but it also means you can pick a new color if you desire!

Where do you purchase your components and tools?

Depending on the customer’s price range and needs, parts will be purchased accordingly. Generally, I order the specifics from a trustworthy online wholesale seller. Because of their reliability, strength, support, and shipping time, I purchase most parts from them. Otherwise, the parts are ordered from dependable sellers elsewhere. As of spring of 2022, Apple® has begun to sell original (OEM) parts and tools to third-party repair shops, which is also offered.

What payment methods to you accept?

Standard cash and paper checks are accepted. Checks can be written out to “Luke Kranyak” and please list the device model/color in the description.

In addition, Venmo, Paypal, and CashApp, (@lukesterk). are accepted.

What’s the difference between aftermarket and genuine/OEM parts?

Genuine Apple parts are engineered and tailored for each product, and go through extensive testing to ensure the highest quality, integrity, safety, and reliability. After installation, these parts will go through a calibration and programming process through Apple. This will ensure full device functionality, no “non-genuine” messages in settings, and will restore functions such as battery health and True Tone. These are the same parts that Apple makes available to Apple Authorized Service Providers.

Aftermarket parts can be quite comparable to genuine parts and are more cost-effective. Screens may have slightly lower brightness, not as vibrant colors, a thicker overall profile, thicker bezels, and sometimes not as durable. Batteries may not last as long and will not show an updated battery health in the Settings app. After the repair, your iPhone may display a warning about the “genuineness” of the replacement part. This can cause the battery health and performance reporting functions to no longer work. These messages will not affect the usability, safety, or function of the device itself in most cases.